Investigation

One employee talks to the other in the phone in an inappropriate way. The second employee delivers a written complaint about the insident to the HR department. Our work starts from here to investigate this complaint.

We start by reading the written complaint carefully and trying to determine which parts sound logical and which appear to be exagerations or untruths. We then call for the first employee whom the complaint is against. We crossexamine him then he signs on what he said. We then crossexamine the second employee who wrote the complaint and also let him sign on what he said.

After this, we may also make hearings from other employees who have witnessed what hapenned. They also sign on what they said. Finally, we look into all of this to determine who was in fault. The employee who is found mistaken is penalized according to the penalties chart.

Before going through all this long process, and after reading the initial complaint report we try first to fix things between those two employees in an unofficial way. Only when this does not work do we revert to making an official, and time consuming, investigation that may in some cases penalize both employees at the same time if they were both found in violation of the rules and regulations of the place.